Norman Fabrizi

Executive Assistant / Junior Consultant

Norman joined Unitas in 2015 after a twenty year career in hospitality operations. He progressed through several Michelin properties, as well as new restaurant and hotel openings. A graduate of the Catering College in Rome his career started by shadowing his father who was Managing Director for Sheraton Hotels in Italy at the time. He swiftly moved to London to join the Gordon Ramsey Group & Marcus Wareing at the Savoy Grill followed by Petrus and Royal Hospital Road. After leaving the Gordon Ramsey Group, Norman was part of the team reopening the Inter-Continental Hotel working closely with Theo Randall. The next stage of his career involved experience with Galvin at Windows, until finally being appointed Operations Manager at Skylon where he and his team were awarded the Best Front of House Team in London by the National Skills Academy for Hospitality. Prior to joining Unitas as Trainee Consultant, Norman worked alongside celebrity chef John Burton-Race as General Manager in his new venture The New Angel Notting Hill.

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Louis Abdilla

Senior Business Consultant / Project Manager

Maltese born Louis career started in his father’s family run restaurant at the age of fifteen. He soon moved to the UK to further his career and to attend college whilst working for Michel Roux Sr. at the Waterside Inn in Bray. During his time there the restaurant was awarded a third Michelin Star and he was promoted to Head Sommelier. He was promoted twice during his fourteen year tenure and was made General Manager.

He then joined London Clubs Intl. at Les Ambassadeurs Club on Park Lane where he shaped and built a new team. As a result the club became one of the most sought after dining experiences in London. Louis also worked with Marco Pierre White and Richard Neat before opening the newly refurbished Fifty London as General Manager.

After twelve years in London Louis took a challenging General Manager position with Zuma Group at their newly opened restaurant in Dubai’s DIFC. He then joined Pragma Group as Managing Director responsible for the Cavalli Club, Bohouse, Health Factory and Epicure.

He then took on the position of Group Director of Operations at 4 Front Facility Management working on concept designs, fit out outs, operating and supporting brands.

His last position was Group Director of Operations with Bulldozer Group where he oversaw and managed the day-to-day running Sass Café and Toko. Since arriving in Dubai in 2009, Louis has become one of the most respected contributors to the hospitality industry in the Middle-East and brings a wealth of experience and knowledge of the CCG region to Unitas.

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Tim Dingle

Senior Training Consultant

Tim Dingle has been involved in education, management and training for the last 30 years. Tim is a former Headmaster of a top school and gained an MBA with a distinction. His dissertation was on Body Language and Interview skills. He has a unique insight into teaching, leadership and management and has now written 24 books on a variety of topics in education. His background in management also includes being Chairman on England Schools Rugby and running a successful Comedy venue. He is trained in NLP and other advanced brain strategies and lectures on these topics around the world. His academic pedigree (in Biology, Teaching and Body Language) combined with his Mediation skills, gained him a place on the Board of the Global Negotiation Insight Institute (which used to be the Harvard Negotiation project). He has an inspirational style and his enthusiasm for learning is infectious. Tim was an officer in the Royal Navy Reserves for 20 years and is a Yachtmaster and successful sailor. He is a successful executive and business coach and works with clients in a variety of industries.

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Gabriele Gori

Operations Consultant

Gabriele is A dedicated, enthusiastic and conscientious professional with extensive experience in food and beverage operations. As an excellent networker and multitasker, Gabriele’s people skills and passion allow him to excel at recruiting, training and growing new and existing candidates. With over 15 years experience in leading people and managing processes, he can help grow a successful business delighting every stakeholder involved.

Gabriele draws on experience in a variety of high street businesses like coffee shops, bakeries, supermarkets, and production sites, as well as large events management. He has worked with a high number of high street brands including Pret-a-Manger, Paul UK, Gail’s and Wholefood Market.

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Jacqui Santbergen

Consultant / B2B

After her Master’s degree in Economics and Business from Erasmus University Rotterdam, Jacqui worked for a number of multi-nationals. This experience and the understanding of business and business processes helped her greatly when she took the plunge and set up her first own business, a real estate company. Having established one successful venture, Jacqui didn’t stop there. She used her love for all things beautiful with great creativity and enthusiasm to create Sweet Little Things. Her company produces unique, custom made and personalised giveaways for high-end hotels and restaurants.

Jacqui is an excellent networker and has already successfully introduced FX opportunities to her Dutch clients. Unitas has also placed Jacqui’s products with some of its clients and we are very pleased to have Jacqui as a partner in The Netherlands assisting with the introduction of B2B services in and from that market.

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Ed Grimes

 Senior Business Consultant

Ed is a graduate in Business Studies and French from the University of Surrey.  Ed’s food retail career includes almost ten years at Pret-a-Manger, where his final role as Head of Operations for the Out of London Region gave him responsibility for an area comprised of 42 shops outside the M25, from Brighton in the South to Edinburgh in the North.

Ed joined EAT as Head of Retail in January 2007 where he set up the retail function for rapid growth. He was quickly promoted to Retail Director, a position he held for 7 years. With responsibility for the creation and execution of the Retail Strategy, including site acquisition, design, fit-out, operations and internal standards audit, Ed led the retail team as the company grew from 62 to 118 stores nationwide. In July 2015, Ed was promoted to the position of Brand Development Director where his responsibilities included the creation of a Market Town store concept, the first of which opened in Chichester, as well as the development of new business such as franchising and airline on-board food supply.

Ed is an invaluable resource when it comes to retail strategy in a highly competitive, nationwide market with a real talent for culture change within an organization towards a sales driving service culture in medium to large scale organisations. As an excellent communicator, he is equally at home with the design, build and launch of new concepts in new markets, as he is with spotting opportunities for growth from within an organisation.

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Michael Biggins

Senior Business Consultant/Project Manager

Michael Biggins has learned his trade from the ground up starting as a McDonald’s crewperson in the USA, before rising to a number of leadership roles within the McDonald’s organisation, and was responsible for expanding the McDonald’s brand in the Caribbean. He was just as successful at Metromedia Restaurant Group where he led the expansion of the Bennigan’s, Ponderosa Steakhouse and Bonanza Steakhouse brands into Europe and ultimately the Middle East. As Vice President for IHOP (International House of Pancakes) he was responsible for generating more than $1.2 Billion in sales through the existing franchisee network and by adding an additional 35 outlets in key locations. More recently Biggins held a senior role for a multi-national restaurant group operating 11 brands in Kuwait and the UK.

He was also the driving force behind Just Falafel during its expansion into Australia and the US. Today he is Food and Beverage Director for a start-up based in Saudi Arabia overseeing the launch of two new concepts and opening in eight locations within six months.

Michael’s experience across the whole spectrum of restaurant business concepts around the globe is a real asset to your needs at any stage of your business cycle. He is your ideal resource for acquiring, assimilating and executing franchise opportunities. You’ll also find him equally invaluable when it comes to implementing operational change to support the essentials of your business success.

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Aaron Morley

Currency Consultant Global Reach Partners

As Currency Consultant Aaron assists corporate clients with protecting their bottom line through simple, transparent foreign exchange and payments solutions offering tailored risk management strategies and using a wide range of foreign exchange tools including spot foreign exchange, market orders, forward contracts, FX options and GRP online.


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Daniel Harden MSTA

Chief of Dealing at Global Reach Partners

Daniel Harden has been working in the foreign exchange industry for 10 years, and is currently Head of the Corporate desk at Global Reach Partners in London. Starting as a graduate at a top tier bank, he commenced dealing currency for larger corporates and institutions before moving to London to take the next step in his career.

Specialising in corporate foreign exchange he is fully FCA qualified and a qualified member of the Society of Technical Analysts. He regularly appears on CNBC and UK news channels sharing his expertise and knowledge on the markets.

His overall aim is to adopt a relationship and service led approach, thus always putting his clients’ needs first. His passion for the foreign exchange markets provides him with the drive to continually succeed and excel in the industry.


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